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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vicki Von Schmidt

Vicki Von Schmidt

January 24, 2025

5  out of  5
rating by Vicki Von Schmidt
"Andrew was very helpful with helping me figuring out the best coverage for my situation. Thank you!"
We responded:
"Thank you, Vicki, for sharing your positive experience with Andrew. It's awesome to hear that he was able to assist you in finding the right coverage for your needs. Your feedback is greatly appreciated, and we're glad to know you had a great experience with us."
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Jolene Lopez

December 18, 2024

5  out of  5
rating by Jolene Lopez
"Kerry was fast, proactive and understanding when it came to my insurance needs. She found me the best rate."
We responded:
"That's great to hear, Jolene! We're so glad Kerry could assist with your insurance needs. Thank you for your 5-star review and kind feedback. "
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Zaira K

December 13, 2024

1  out of  5
rating by Zaira K
"I really did not want to do it and wanted them to do the right thing, but be aware of the scams this office does Specifically Charly Medlin: I bought a new Vehicle on May 17, 2024, they raised my premium $50 which was expected, to find out that I have been paying for my OLD car for the last 6 months! I found out by accident as I needed to show my renters insurance to someone, now they are raising my premium from $199 to $496 per month I have almost 800 credit and never been in the accident or late on my payment, and I have been with State Farm for 9 years! They have no shame! They are trying to tell me that I never notify them I bought new vehicle, I did send them ALL the communication trace I had, thank God where on 5/15 I told them I am taking a possession of the vehicle on 5/17, with Charly Medlin - she is the one that is playing me hard! Please do not work with her!!!! She will make you feel guilty and irrelevant with none of your fault and no remorse! If they rectify the situation I will post a follow up post, if you are looking for good car insurance it’s ain’t that!"
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Robert Siles

December 2, 2024

5  out of  5
rating by Robert Siles
"Great People to work with, decent prices with Great coverage."
We responded:
"Thank you, Robert! We're glad to know you found our team great to work with and that you're pleased with the coverage and prices. Your feedback means a lot to us!"
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raffay

November 11, 2024

5  out of  5
rating by raffay
"Cynthia was very helpful and found the best coverage for my auto."
We responded:
"Thank you for sharing your experience with Cynthia! It's wonderful to hear that she could help you find great coverage for your auto needs. We appreciate your kind words and recognition!"
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Steve Sanders

October 14, 2024

5  out of  5
rating by Steve Sanders
"I had a great experience working with Kevin to discuss our auto, home and umbrella policies. He was straight forward and provided great insight into where our existing (previous) insurance policies were lacking in coverage. I really appreciate buying something when I have a better understanding of the benefits and differences between products. Kevin helped me immensely in feeling comfortable purchasing insurance from State Farm. I would highly recommend State Farm and Kevin."
We responded:
"Steve, thank you for sharing your positive experience with Kevin! It's awesome to hear that he provided clear insights and helped you understand the benefits and differences between the policies. Your recommendation means a lot to us!"
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Bill Koch

September 30, 2024

5  out of  5
rating by Bill Koch
"5+ stars!! Cynthia was incredibly helpful finding us the right coverage and premiums to suit our family and situation. She made the process easy and quick. Thank you again for all your help and outstanding support."
We responded:
"Thank you so much for your kind words, Bill! We're glad Cynthia could assist you in finding the right coverage and premiums for your family. Your 5-star review means a lot to us!"
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Jacob Isom

September 23, 2024

5  out of  5
rating by Jacob Isom
"Got my insurance switched over from out of state in a very short amount of time and the staff was very friendly."
We responded:
"Thank you for sharing your experience, Jacob! It's great to hear that the transition of your insurance was quick and that our team made you feel welcome. We're here to help whenever you need us!"
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Angelrose Amador

August 8, 2024

5  out of  5
rating by Angelrose Amador
"Very smooth process with transferring services. I had such a great experience. Everyone was professional I spoke with and made this so easy and stress free!"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that the transfer process was smooth. Our team takes pride in providing professional and easy service. Your feedback is greatly appreciated!"
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heather

July 30, 2024

5  out of  5
rating by heather
"Made switching easy. Extremely informative, patient and nice. Would definitely recommend this team. Camryn was so nice and helpful."
We responded:
"Thanks for the fantastic review, Heather! It's great to hear that Camryn made the switch easy and provided such helpful service. Your recommendation means a lot to us!"
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Roger Nagel

June 14, 2024

5  out of  5
rating by Roger Nagel
"Jake provided great, professional, courteous, and responsive service that I almost forgot about the huge savings I was handed. I'm recommending him to everyone."
We responded:
"Thank you for the glowing review, Roger! We're thrilled to hear that Jake provided you with excellent service and helped you save money. Your recommendation means a lot to us."
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Spencer Miller

May 18, 2024

5  out of  5
rating by Spencer Miller
"Love this State Farm team! Always fast, always friendly, always helpful and best of all great coverage at the best price! My friend recently switched and saved $200 per month. So happy to have State Farm, but even happier to have the team!"
We responded:
"Thank you so much for your kind words and 5-star review, Spencer! We're glad to hear that you're happy with our service and coverage. It's always a pleasure to assist you. Don't hesitate to reach out if you need anything in the future."
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David K

April 26, 2024

5  out of  5
rating by David K
"Chad Carlisle's State Farm office is top notch. I have always received outstanding service from this group including Tiffani, Syfah, and most recently Charly. The entire team here goes above and beyond to serve their customers."
We responded:
"David, thank you so much for your 5-star review and recognition of our team! We're grateful to hear you've had positive experiences with our agency, and we hope for the chance to provide those same great experiences for many years to come."
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Nick James

February 16, 2024

5  out of  5
rating by Nick James
"What an incredible group! They brought me done from 580 with American family to 300 with better coverage! Please ask for Jake he will take great care of you and ensure you are getting the best quality and priced insurance."
We responded:
"Awesome to hear, Nick! We're glad Jake could assist you with a better price and better coverage. Thank you for your 5-star review!"
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Joshua Eslaminia

February 16, 2024

5  out of  5
rating by Joshua Eslaminia
"Shout out to Jake! Great guy"
We responded:
"Joshua, thank you for your shout out and review! Jake is a wonderful asset to our team. We're so glad you've had a positive experience working with him."
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D M

February 14, 2024

5  out of  5
rating by D M
"Syfah Doble was very helpful and informative in our conference call today. Provided information regarding life insurance which was requested and helpful."
We responded:
"Thank you for your 5-star review and recognition of Syfah! We're so glad he provided you information for life insurance. Syfah is always here to help!"
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Ana Martinez

January 3, 2024

5  out of  5
rating by Ana Martinez
"Wonderful experience with Jake Drake. He was willing to listen to my concerns and provide information as needed."
We responded:
"Ana, we're so happy to hear you had a great experience with Jake! He is always here to assist, and we appreciate your trust in him. Thank you for your positive feedback and 5-star review!"
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James Wilson

December 28, 2023

5  out of  5
rating by James Wilson
"Very pleasant experience."
We responded:
"Awesome to hear, James! Thank you for your 5-star review. We're always here to assist."
Profile photo of Daniel Board

Daniel Board

November 28, 2023

5  out of  5
rating by Daniel Board
"Customer service is great. Agents are responsive via phone and/or email. I needed a quote turned around quick and they were able to provide it within the hour."
We responded:
"Daniel, thank you for your 5-star review! We're glad our team is able to assist you via phone or email, and they could provide you with a quick quote. We appreciate your support."
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Marek Lewandowski

November 12, 2023

5  out of  5
rating by Marek Lewandowski
"Very good service, great insurance rates and friendly staff."
We responded:
"Thank you for the 5-star review and positive feedback, Marek! We're so happy to hear your kind words and we truly appreciate your support of our State Farm Insurance Agency!"
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Billy Fleming

November 3, 2023

5  out of  5
rating by Billy Fleming
"Great company to work with. Have had state farm for many years. Always great experiences!!!"
We responded:
"Billy, thank you for your kind words and review! We truly appreciate your loyalty to the Chad Carlisle State Farm Insurance Agency and look forward to working together for many years to come."
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Madison Freeman

October 27, 2023

5  out of  5
rating by Madison Freeman
"When it comes to exceptional customer service at State Farm, Callie stands out as a true star. Her dedication to clients goes beyond the ordinary, and her quick responses are just one part of the equation. What truly sets Callie apart is her interpersonal skills, making every interaction feel personable and sincere. I wholeheartedly recommend Callie for her outstanding customer service and her ability to create a meaningful interaction to help her clients."
We responded:
"Madison, thank you for this glowing review recognizing Callie! We're thrilled to hear she provided you with exceptional customer care, with her quick responses and dedication to customers. We truly appreciate your positive feedback and recommendation of our services to others. Thank you!"
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Duskie K

October 23, 2023

5  out of  5
rating by Duskie K
"Callie has been so helpful with many different situations we have needed help with. She’s always so sweet and eager to help. We highly recommend State Farm for your insurance needs."
We responded:
"Thank you for your kind words! We're delighted to hear that Callie has been consistently helpful in various situations. We're grateful for your recommendation and trust in Chad Carlisle State Farm for your insurance needs. We truly appreciate your review!"
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Amber U

October 12, 2023

5  out of  5
rating by Amber U
"I worked directly with Katelyn who was fast friendly and efficient. Only took about 25 min to start an auto policy for all 3 of my vehicles as well as a Life insurance policy. I am still considering transferring my home owners policy at beginning of the year. Only downside was the silly system glitch that wanted my signature several times, other than that, I should have transferred my policy long ago, it has saved me a lot of money."
We responded:
"Amber, thank you for the fantastic feedback! We're delighted to hear about your positive experience with Katelyn, and we appreciate your patience regarding the minor system hiccup. We're looking forward to assisting you with your homeowners policy in the future. Your satisfaction is our top priority, and we're here to help you save more while ensuring you have the coverage you need."
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Red Dragon

July 14, 2023

1  out of  5
rating by Red Dragon
"Updated 7/14 They are refusing to pay for a new part my car needs from hail damage saying it could have been rock... I don't pay for full coverage insurance to have them make me pay my own auto repair bill. definitely switching my insurance after my month that is paid for is over Good pricing but the staff member I started working with had terrible communication skills. Don't tell someone you will contact them on a friday if its your day off and you're not gonna do it. By the time I finally got in contact with someone that could help me my quote magically increased about 25 dollars a month"
We responded:
"Thank you for your feedback. While we pride ourselves on prompt follow up and communication with our customers we understand there is room for improvement and will be working with our staff to improve. "